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@stonly.com
Create easy to follow explanations and guides. Improve customer success and reduce support cost
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Description
Stonly is an innovative platform designed to enhance customer service through adaptive knowledge management and AI-driven automation. Trusted by thousands of companies, Stonly empowers businesses to create easy-to-follow guides and resources that improve customer success while significantly reducing support costs. With their solutions, organizations can achieve a 20% reduction in resolution times and a 50% decrease in support tickets, ensuring that customers and agents alike benefit from streamlined processes.
The platform offers a comprehensive set of tools, including interactive guides, checklists, and an AI-powered knowledge base that provides instant, accurate answers tailored to individual customer needs. Stonly's adaptive features allow businesses to deliver contextual knowledge effectively, guiding agents in real-time and empowering customers to self-serve, enhancing overall satisfaction.
Whether in contact centers, retail, or financial services, Stonlyβs integrations and expertise help companies ramp up training processes and maintain accurate knowledge. Experience the transformative impact of Stonly and elevate your customer support service to new heights.
Brand industry
Computers Electronics and Technology