Glia

Glia is a pioneering company in the realm of Digital Customer Service, specializing in Unified Interaction Management through its innovative ChannelLess™ platform. Since its inception in 2012, Glia has transformed how over 500 financial institutions engage with their customers, allowing seamless transitions across various communication channels, including voice, chat, video, and SMS. This approach not only enhances customer experience but also boosts loyalty and sales.

Glia offers a range of services designed to modernize support and improve customer interactions, such as personalized video banking, AI-driven chatbots, and collaborative tools like CoBrowsing. Their robust security features ensure that sensitive interactions remain protected. With a deep commitment to customer success, Glia provides WhiteGlove support, onboarding assistance, and educational resources to help organizations optimize their customer experience strategy. Recognized for its technological excellence, Glia continues to revolutionize customer connections in the financial services industry, enabling businesses to thrive in an increasingly digital world.