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@packet8.net
Unify contact center, global telecommunications, video messaging, and low-code APIs in one AI-powered platform to enhance customer experiences and boost business efficiency.
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Description
8x8 is a pioneering brand at the intersection of cloud communications and customer experience, designed to empower companies of all sizes. Their flagship offering, the 8x8 Experience Communications Platformβ’, seamlessly integrates contact center solutions with business phone services, video conferencing, team chat, and powerful APIs. This comprehensive platform enhances customer engagement, enabling businesses to deliver exceptional experiences while keeping agents connected and productive.
8x8βs diverse product portfolio includes the 8x8 Engage contact center, tailored solutions for industries such as education, healthcare, and financial services, and robust integrations with tools like Microsoft Teams. Their commitment to reliability is underscored by a remarkable 99.999% uptime SLA and compliance with rigorous security standards.
With resources such as product training, webinars, and dedicated support, 8x8 ensures that businesses can effectively transition to cloud technologies and elevate their customer interactions. Trusted by over 3 million users worldwide, 8x8 stands as a leader in the realm of unified communications and customer success.
Brand industry
Computers Electronics and Technology