Nelnet

Nelnet is a leading student loan servicing company dedicated to simplifying the repayment process for borrowers. Based in Lincoln, Nebraska, Nelnet specializes in managing both Federal Direct Loans and Federal Family Education Loans (FFEL) on behalf of the U.S. Department of Education. With a team of over 8,500 associates worldwide, Nelnet is committed to enhancing the financial futures of its customers while providing responsive customer service.

In addition to student loan servicing, Nelnet operates in diverse sectors including consumer finance, telecommunications, and education, making it a multifaceted service provider. The company recently streamlined its online access for customers, guiding them to the appropriate servicer websites based on their loan type. For borrowers with loans starting with 'E,' Nelnet handles federal loans, while those with accounts beginning with 'D' or 'J' are directed to Sloan Servicing for commercial previously held FFEL loans.

Nelnet is more than just a servicing company; it strives to be a trusted partner in helping customers achieve their educational and financial aspirations.