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@intercom.com
Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more
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Description
Intercom is revolutionizing the way internet businesses communicate with their customers through its innovative messaging platform, designed to integrate sales, marketing, and customer service into a single seamless experience. With a focus on personalized interaction, Intercom empowers over 25,000 businesses worldwide to enhance customer relationships and drive growth.
The brand offers a comprehensive suite of products and services, including its Fin AI Agent, which resolves 50% of support inquiries instantly, and an omnichannel approach that allows businesses to meet customers where they are. Their solutions also include a robust Help Center, AI-enhanced tools for support agents, and performance-boosting analytics for leadership.
Intercom's user-friendly capabilities extend to workflows for automation, maximizing productivity through an AI-powered inbox, and effective outbound messaging to proactively address customer needs. Headquartered in major cities like San Francisco, London, and Dublin, Intercom continues to lead the charge in customer service innovation, making it a trusted choice for businesses of all sizes.
Brand industry
Computers Electronics and Technology