Extra.ie

Brand Description:

In Ireland, the landscape of consumer complaints highlights several leading companies that have drawn significant attention due to customer dissatisfaction. According to data from the Competition and Consumer Protection Commission (CCPC), telecoms provider Eir topped the complaint list with 356 contacts, followed closely by Ryanair with 269. Other notable companies include Vodafone, which received 239 queries, and the electronics retailer Harvey Norman, with 234. This surge in consumer complaints, which rose by 18% in the first half of 2024, emphasizes the ongoing challenges faced by consumers regarding faulty goods and services. The CCPC plays a crucial role in supporting consumers to understand their rights and offering guidance on personal finance issues. With over 22,000 contacts to their helpline, the CCPC is committed to addressing serious breaches of consumer protection laws and seeking necessary legal reforms to empower consumers further, ensuring that businesses operate fairly and transparently in the marketplace.