Baltimore City

The Baltimore City Department of Public Works is excited to unveil a newly redesigned water bill intended for enhanced convenience and transparency for residents. This upgrade features simplified billing statements, allowing customers to easily understand their water usage and charges, eliminating confusion. The new bill includes personalized usage insights that encourage residents to assess their consumption habits and find opportunities for savings.

Additionally, an upgraded online portal makes managing bills seamless, providing a user-friendly interface for bill viewing, payments, and account management from anywhere at any time. The integration of eco-friendly initiatives through paperless billing helps reduce environmental impact, contributing to a greener Baltimore.

Important features like a new QR code on bills facilitate quick access to the Customer Self-Service portal, and enhanced account viewing allows for easy monitoring of usage. With this commitment to modernization and sustainability, the Baltimore City Department of Public Works continues to prioritize the needs of its residents while fostering a better community.